Frequently Asked Questions....

EXPERIENCE

What is an escape room?

It is an interactive problem-solving entertainment in which participants use teamwork and elements of a themed space to find clues and solve a series of puzzles to escape within a set time limit.

 

How many can play?  
“The Ramblin’ Rogue Saloon” can accommodate groups of 2 to 8 players and “The Scottish Play” can accommodate 2 to 7 players. If you have a larger group, please contact us at (541) 613-6488 for special arrangements. We recommend a team challenge which allows two groups to play back-to-back to vie for the best time.

Will I be grouped with other players?

No. Once you book the room, it is a private booking. You are welcome to book the minimum and bring additional players up to the maximum limit.

Is it scary?

“The Scottish Play” is set in an old theater with elements from MacBeth without the macabre or blood and gore. Some of our youngest players may be frightened by a few startles.  “The Ramblin Rogue” is set in an 1880’s Western saloon. Nothing scary about that. Both games feature elements of surprise but neitheris a fear-based experience.

What are the age limits?

All ages are welcome, but groups with players age 11 or younger must be accompanied by one adult. Groups of all children ages 12/13 may require an adult, depending on maturity and ability to follow instructions and comply with rules.  Children 8 and under are free. Please call 541-613-6488 to discuss. 

 

I get claustrophobic. Am I really locked in a room?

Our rooms are surprisingly spacious and we have never had a player become claustrophobic; however, you can exit at any time. 

How long does it take to play?

Please allow for 75 minutes: 5 minutes for introduction, 60 minutes of game play, and 10 minutes for photos and debriefing. If you arrive more than 15 minutes late, we may not be able to accommodate your group. Also, please do not arrive more than 10 minutes early as the prior group will still be debriefing and our staff needs time to sanitize and reset the room.

What if I don’t succeed?

We recognize that finding your way out of the room is the most exhilarating step in an escape room. Our game masters are available to offer clues or reassurance that your team is on the right path.

Do I need to have special knowledge to succeed?

Everything you need to escape will be in the room and no prior knowledge or experience is necessary. Teamwork and observation skills are essential. Remember, there is no “I” in escape!

ACCESSIBILITY

Is it a challenging game physically?

There are no physical challenges. Use of force or taking apart furniture is a definite no-no and will not help you solve the room.

Are the games wheelchair accessible?  

The Ramblin' Rogue Saloon is wheelchair accessible.  Some but not all spaces in The Scottish Play are wheelchair accessible.  Please call 541-613-6488 for more information.  All of the spaces have chairs/seating available. 

 

SCHEDULING or HOW TO BOOK

 

Can I book on-line and is it secure?

Yes, you can book on-line using a link to a secure booking system (Bookeo). Click on the Book Now tab or call (541) 613-6488 to schedule.  Games are scheduled approximately every 2 hours from 10:00 a.m. to 8:00 p.m. weekends, and 12:00 or 2:00 p.m. to 7:00 p.m. weekdays.

What if I need to cancel or reschedule?

There is a link in your email confirmation to allow you to change or cancel your reservation. If you cancel up to 48 hours in advance, we will offer a full refund. If you cancel same day and less than 48 hours and do not reschedule, we will charge 50%. If we can re-book your space, you will receive 100% refund.

What if I want to book a game but not pay for the entire group?

You can book for the minimum number of players (2) to reserve your time and then the additional players can pay at the door.  Due to the fact the pricing is on a per person sliding scale, we will refund the difference based on the total number of players. 

What if none of the times listed works for my schedule?

Call us at 541.613.6488 to see if we can arrange a game time that works for you and your group. With a bit of advance notice, we can usually make it happen.

What if I would like to bring more than the allowed number of players? 

Our games are designed for a specified number of players, and the experience is optimal with the recommended group size; however, we understand that some groups prefer to play together. We can accommodate one to two additional players for The Scottish Play and The Ramblin' Rogue respectively, but players should keep in mind that the game play may be diluted and the rooms will feel more crowded. As an alternative, we can schedule team events and run back-to-back games at the same room or schedule two games at the same time at different rooms.  Please call for more information and special pricing for groups of 10 or more.  

I received a gift certificate.  How do I redeem it?

You can go to our Book page and choose "redeem a gift certificate." 

Where are you? Please see the Google map on the home page.

The Scottish Play is located at 509 Siskiyou Blvd, just south of the fire station. Dedicated parking is available on the street.  

Escape Ashland’s Ramblin’ Rogue Saloon is located at 40 N. Main, inside the Ashland Plaza Mall on the downtown Plaza. Parking is also available behind the Water Street Cafe.

© 2020 Escape Ashland

Ashland, Oregon

541-613-6488